📦Parcel Locker Delivery (Omniva & DPD)

You can pick up your parcel at Omniva and DPD parcel lockers. This is a convenient option if you prefer to collect your order at a time that suits you.

• Prepayment is required for parcel locker deliveries.
• After your order is confirmed, choose the nearest parcel locker.
• Once the parcel arrives, you will receive an SMS with a pickup code.
• The parcel will be stored for 7 days. If it is not collected, it will be returned to our warehouse (additional storage fees may apply depending on item size and duration).

🚚Courier Delivery to Your Address

Courier delivery is available to your specified address. Please provide a valid phone number so the courier can contact you to arrange the delivery time.

Standard courier delivery includes delivery to the building entrance only.

If you need the goods carried inside or delivered directly to your apartment, an additional fee of +15 EUR is charged on top of the standard delivery price.

📏Bulky and Non-Standard Goods

For oversized or non-standard items (for example, larger tyres or heavy equipment), the range of available delivery methods may be limited.

• Some items cannot be delivered to parcel lockers (e.g. certain tyre types).
• Delivery costs may differ depending on weight, dimensions and destination.
• If you are unsure about a specific product, please contact us and we will clarify the options.

✅Inspecting the Parcel on Delivery

Upon receipt of the goods, before signing the delivery note, the buyer is obliged to visually inspect the outer packaging of the shipment in the presence of the courier.

If you notice visible damage to the packaging or suspect that the goods inside may be damaged, you have the right to refuse the shipment and inform us immediately so that we can arrange a replacement as soon as possible.

In case of problems, you can submit a return request here: return form.

⏱️Delivery Times

Delivery times depend on stock availability and the selected delivery method. After receiving your order, one of our managers will contact you and inform you about the exact delivery time.

In most cases, around 90% of products are delivered within 3–5 working days. For special orders or goods that are not in stock, delivery may take up to two weeks.